Exclusive benefits for booking on our web page

Special price tag

Flexible cancellation

By booking on our website you can cancel your reservation for free up to 3 days before arrival.

Gift icon for apartment guests

Privileged views

The rooms with the best views of the sea and the swimming pool are reserved for the clients of our website.

VIP icon for direct customers

Free extras

Enjoy the following services for free: safe deposit box and courtesy room on the day of your departure.

Rooms with a view will be assigned according to availability. The courtesy room will be at your disposal for 30 minutes per apartment upon request at check out, subject to availability.

LEGAL NOTICE

In order to comply with article 10 of Law 34/2002 on Services of the Information Society and the Electronic Commerce, we inform users of our data:

Company Name: Neptuno Costadeje S.L.
Registered Office: Calle Cataluña 3, Torviscas Centro, Costa Adeje, 38670, Adeje, Santa Cruz de Tenerife
CIF: B38052536
E-Mail: Deputy Director
Website: Aparthotel Neptuno Costadeje

1.- OBJECT

Neptuno Costadeje S.L. (hereinafter also the provider) as responsible for the website, makes this document available to users, which regulates the use of the website Aparthotel Neptuno Costadeje, with which we intend to comply with the obligations provided by Law 34/2002, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI), as well as informing all users of the website about the conditions of use of the website.

Through the Web, Neptuno Costadeje S.L. provides users with access to and use of different services and content made available through the web.

Any person who accesses this website assumes the role of user (hereinafter the User or Users), and implies full and unreserved acceptance of each and every one of the provisions included in this legal notice, as well as any other provisions applicable laws.

As users, you have to carefully read this Legal Notice on any of the occasions that you enter the web, as it may be modified since the provider reserves the right to modify any type of information that may appear on the web, without there being an obligation to pre-advise or inform users of these obligations, publication on the provider's website being sufficient.

2.- CONDITIONS OF ACCESS AND USE OF THE WEB.

2.1. Free character of the access and use of the web.
The use of the Neptuno Costadeje S.L. website by the user is free. However, some of the services provided by the provider through the Web are subject to the payment of a price determined by the general contracting conditions.

2.2. Veracity of the information.
All the information provided by the User must be truthful. For these purposes, the User guarantees the authenticity of the data communicated through the forms for the subscription of the Services. It will be the responsibility of the User keep all the information provided to Neptuno Costadeje S.L. permanently updated so that it responds, at all times, to their real situation. In any case, the User will be solely responsible for the false or inaccurate statements made and the damage caused to the provider or third parties.

2.3. Minors.
In order to use the services, minors must always obtain prior consent of their parents, guardians or legal representatives, who are ultimately responsible for all acts carried out by the minors under their care. The responsibility in determining the specific content to which minors Access corresponds to them, which is why if they access inappropriate content on the Internet, mechanisms will have to be established on their computers, in particular software, filters and blocks, that allow limiting the available content and, although they are not infallible, they are especially useful for controlling and restricting the materials that minors can access.

2.4. Obligation to make correct use of the Web.
The User agrees to use the Web in accordance with the Law and this Legal Notice, as well as morality and good customs. To this end, the User shall refrain from using the page for ilegal or prohibited purposes, harmful to the rights and interests of third parties, or that in any way may damage, disable, overload, deteriorate or prevent the normal use of computer equipment or documents, files and all kinds of contents stored in any computer equipment of the provider.

In particular, and by way of indication but not exhaustive, the User undertakes not to transmit, disseminate or make available to third parties information data, content, messages, graphics, drawings, sound or image files, photographs, recordings, software and, in general, any kind of material that:

a) is contrary to, despises or violates the fundamental rights and public freedoms recognized constitutionally, in international treaties and other regulations in force;
(b) induce, incite or promote criminal, denigrating, defamatory, violent or, in general, contrary actions to law, morality and public order;
(c) induces, incites or promotes discriminatory actions, attitudes or thoughts based on sex, race, religion, beliefs, age or condition;
(d) is contrary to the right to honor, personal or family privacy or the image of people;
(e) in any way damages the credibility of the provider or third parties;
(f) constitutes lawful, misleading or unfair advertising.

3.- EXCLUSION OF GUARANTEES AND LIABILITY

The provider is exempt from any type of responsibility derived from the information published on our website, provided that this information has been manipulated or entered by a third party.

This website has been reviewed and tested to work properly. In principle, correct operation can be guaranteed 365 days a year, 24 hours a day. However, the provider does not rule out the possibility that there are certain programming errors, or that force majeure, natural disasters, strikes, or similar circumstances occur that make access to the website impossible.

Neptuno Costadeje S.L. does not grant any guarantee nor is it responsible, in any case, for damages of any nature that may arise from the lack of availability, maintenance and effective operation of the website or its services and contents; of the existence of viruses, malicious or harmful programs in the contents; Illicit, negligent, fraudulent use or contrary to this Legal Notice and conditions of use; or the lack of legality, quality, reliability, usefulness and availability of the services provided by third parties and gestures available to users on the website.

The provider is not responsible under any circumstances for damages that may arise from the illegal or improper use of this website.

4.- COOKIES

The provider's website may use cookies (small information files that the server sends to the computer of the person accessing the page) to carry out certain functions that are considered essential for the proper functioning and visualization of the site. The cookies used are, in any case, temporary, with the sole purpose of making browsing more efficient, and they disappear at the end of the user’s session.
In no case will cookies be used to collect personal information.
For more information, see our Cookies Policy.

5.- LINKS

From the website it is possible to be redirected to content from third-party websites. Given that from the web we cannot always control the contents introduced by third parties, Neptuno Costadeje S.L. does not assume any responsibility for these contents. In any case, the provider states that it will proceed to the immediate withdrawal of any content that could contravene national or international legislation, morality or public order, proceeding to the immediate withdrawal of the re-direction to these websites, informing competent authorities the content in question

The provider is not responsible for the information and content stored, by way of example but not limitation, in forums, chats, blog generators, comments, social networks or any other means that allows third parties publish content independently to the website of the provider. However, and in compliance with the provisions of art. 11 and 16 of the LSSICE, the provider makes itself available to all users, authorities and security forces, and actively collaborating in the withdrawal or, when necessary, the blocking of all those contents that may affect or contravene the national or international legislation, rights of third parties or morality and public order. In the event that the user considers that there may be any content that could be susceptible to this classification, please notify us immediately to the website administrator

6.- PROTECTION OF PERSONAL DATA

The provider is deeply committed to compliance with personal data protection regulations and guarantees full compliance with the obligations set forth, as well as the implementation of the security measures set forth in the European Data Protection Regulation and the Spanish regulations on data protection. For more information, see our Privacy Policy.

7. SOCIAL NETWORKS

We inform you that Neptuno Costadeje S.L. You may be present on social networks. The treatment of data that users include in them [becoming followers of the provider on social networks (and/or carrying out any link or connection action through these)] will be governed by this section, as well as by the conditions of use, privacy policies and regulations for access and use of the social networks in question and previously accepted by the user. Neptuno Costadeje S.L. will process your data in order to inform you of the activities, products or services of the provider through these social networks, as well as for any other purpose that the regulations of the Social Networks allow, but will not be responsable for their policies of privacy.

The publication of content is prohibited:
- That they are allegedly illicit by national, community or international regulations or that carry out activities that are allegedly illegal or contravene the principles of good faith.
- That violate the fundamental rights of people, lack courtesy on the network, annoy or may generate negative opinions in our users or third parties and in general whatever the contents that Neptuno Costadeje S.L. consider inappropriate.
- And in general that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of private life, consumer protection and intellectual and industrial property rights.

Likewise, Neptuno Costadeje S.L. reserves the power to withdraw, without prior notice from the website or the corporate social network, those contents that are considered inappropriate.

8.- INTELLECTUAL AND INDUSTRIAL PROPERTY

The website, including but not limited to programming, editing, compilation and other elements necessary for its operation, the designs, logos, texts, photographs and/or graphics are the property of the provider or, if necessary, has the license or express authorization by the authors. All the contents of the website are duly protected by the property regulations of intellectual and industrial property.

Regardless of the purpose for which they were intended, the total or partial reproduction, use, distribution and public communication require the prior written authorization of the provider.

Any use not previously authorized by the provider will be considered a serious breach of the intelectual or industrial property of the author.

The designs, logos, texts and/or graphics outside the provider and that may appear on the website, belong to their respective owners, being themselves responsible for any possible controversy that could happen with respect to them. In any case, the provider has the express and prior authorization from them

The provider acknowledges in favor of their owners the corresponding industrial and intellectual property rights, not implying the mention or appearance on the website, of the existence of rights or any responsibility of the provider over them, nor endorsement, sponsorship or recommendation by part of it.

9.- APPLICABLE LAW AND JURISDICTION

For the resolution of disputes or issues related to this website or the activities developed therein, Spanish legislation will apply, to which the parties expressly submit, being competent for the resolution of all conflicts arising or related to its use the Courts and Courts of Santa Cruz de Tenerife.

Responsible: Neptuno Costadeje S.L. subdirector@neptunocostadeje.com. Purpose: Management of the consultation, request or suggestion made by the interested party. Legitimation: Your consent and legitimate interest to respond to the request. Rights: You have the right of access, rectification, deletion, and other rights explained in the additional information. Additional Information: See additional and detailed information on Data Protection in our Privacy Policy.

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